CONTACT
Customer Support: Support@SandscapeAudio.com
General Inquires: Fill out the form below
Contact form
FAQ
Are these tracks and samples royalty free?
Any Digital Product sold by Sandscape Audio is completely original and 100% royalty free. Every purchase comes with a certificate of release, so there is no need to reach out for any clearance if you produce a track from our sounds and it lands a placement.
How will my order be delivered?
All digital products ordered from Sandscape Audio will be immediately delivered to you via email. You will first receive a confirmation email that your order was processed. Shortly after, you will receive a separate email with your download link. Use this link to access your files. Unzip the folder and save your files to your drive for quick and easy access.
What is your refund policy?
All digital products from Sandscape Audio are 100% refundable for 30 days after original purchase. If you are unhappy with your purchase, contact our support team for a full refund. The only thing we request in return is that you tell us the reason why you are unhappy with the product and how we can improve.
What do I need for these samples to work?
All of our tracks, samples, loops, and MIDI files are compatible with any DAW.
Open up your DAW, drag & drop, and make some incredible productions!
Where do Soundscape samples come from?
All sounds are produced in-house by Sandscape Audio Founder John Sander. With over 10 years of professional production experience, each high-quality audio project is crafted with the intent to help inspire other producers and artists to create amazing productions. If you are interested in having John work on a custom project, visit our custom project page to fill out a request.